Explanation Of Locations
Locations of the rental units are defined as follows:
Oceanfront: On the ocean. Distances to beach vary
Semi-Oceanfront: Unobstructed view, may have private beach
Oceanside: One or more lots back from ocean
Between Beach and Bypass: Between beach and HWY 158
Soundfront: Located on sound, beautiful sunsets
Soundside: Lot or two back from sound
Canalfront: Located on Canal
All units are rented on a Saturday to Saturday - or - Sunday to Sunday
The seasons are typically as follows:
Off: January 1 to May 24/25
Pre: May 24/25 to June 14/15
In: June 14/15 to August 23/24
Post: August 23/24 to September 13/14
Off: September 13/14 to December 31
Report to our Cove Realty office on the date your reservation begins.
A key and directions to your vacation home will be given you, as soon as
it has been determined that the unit is ready for occupancy. Check-in
time for all units is 4:00pm, however, if your cottage is cleaned before this time
you may check-in earlier. It is rare that extra cleaning is required
from the vacating tenant that will run past check-in time, however, the maids reserve the right to occupy a cottage
until the unit is clean.
Please vacate the vacation cottage by 10:00am of your last reserved date of stay.
All Cove Realty keys must be returned to the Cove Realty office in order to be considered
"checked out." A tenant will be charged a 25 dollar fee for any and each key
which is not returned to the Cove Realty office.
If your departure time is before or after our office hours of 9am-5pm, then please
leave your keys in the drop box located at our office.
Prior to vacating the unit, please empty all
refrigerators, wash dishes and replace dishes in the proper cabinets.
The maids are not responsible for dirty dishes - which are unpleasant to
in-coming tenants. All trash must be removed from the unit and placed in
the proper outdoor receptacle at the street. The cleaners reserve the right to
charge additional cleaning fees due to a cottage being left in a condition other
than which it was found. If trash is left behind, dishes not cleaned, and/or so
forth, the extra cleaning fee will be deducted from the tenant's security deposit.
Please be sure that all doors and
windows are secured and that all lights and fans are turned off. In
Summer, leave the air conditioning on 78 degrees. In Winter, leave the
heat at 55 degrees. Also, please be sure that all personal belongings
have been removed, as Cove Realty cannot be responsible for retrieving
items from units or for returning items left behind. A 10-25 dollar handling
fee, plus postage, will be required before any item is to be returned.
A fee of $50 will be charged for each additional hour after 10 a.m.
that the tenant is late in checking out.
Call, write, or stop by the Cove Realty office at 105 E. Dunn Street
at Nags Head on the bypass at MP 13.7.
We are easily accessible from either US 158 or the Beach Road (Virginia
Dare Trail). Our office is open seven days a week, 9am to 5pm for your
For reservations, call toll-free 1-800-635-7007 or locally at (252) 441-6391.
Or you can contact us by Email at email@example.com
A lease will be mailed out to you upon reserving a cottage.
The confirmation deposit will be
due 2 weeks from the date of reservation. If you are a non-family group occupying a non-family home,
there will be a damage deposit of $1,000.00. The security deposit will be returned
within 45 days of your vacating the unit as long as the cottage is left in
good condition (the condition which it was found).
After you receive your lease, please read it carefully. The
confirmation deposit will be equal to one half of the total rent and
travel insurance (if you opt for this).
At the time we receive your deposit, a receipt will be
mailed to you confirming your reservation.
The second payment is due 30 days prior to the check-in date.
This balance consists of the second half of the base rent, state
sales tax and local lodging tax, and any optional additions (linens, beach items, non-family
security deposit, etc.). PERSONAL
CHECKS CANNOT BE ACCEPTED AT CHECK-IN OR 30 DAYS PRIOR TO CHECK-IN
A $25.00 handling fee will be assessed for checks returned for any
CSA Travel Insurance
We offer a lodging insurance that can help assure tenants
that the money they have invested in their vacation will be secure. This insurance
will cover delays, cancellations, mandatory evacuations due to
inclement weather, and any other covered documentable reasons that your are unable
to make part or all of your stay. The insurance is 6.5% of the base rent plus the
tax of your stay. For more information on CSA Travel Insurance, please call
CSA at (866)999.4018.
Cove Realty policy does NOT allow the cancelation of CSA Travel Insurance after
the insurance has been paid for.
If CSA Travel Insurance is declined, be advised that neither Cove Realty
or the owner of the rented cottage will be responsible for any type of refund.
In case of cancellation, no refund of rents paid will be made until
the cancelled period is re-rented and confirmed. If the unit is not
re-rented, then the renter will be held responsible for that week and
be liable for all rent, the processing fee, and taxes. If
the canceled period is re-rented, any rent and taxes paid will be
refunded less a 10% cancellation fee. The processing fee is NOT refunded.
Balances due for leases two weeks
or longer must be paid in full prior to check-in if the canceled period
has not been re-rented. Transfers occurring from a higher rental rate to
a lower rental rate will remain at the higher rate unless the original
higher rate week is re-rented and confirmed. A $50.00 transfer fee
applies to all transfers including transfers within the same unit.
ALL CANCELLATIONS AND TRANSFERS MUST BE CONFIRMED IN WRITING.
Once you have entered into a contract to rent a property you are
binding yourself to that property for that time frame. Please do not
expect to be compensated or moved to a different house because you do
not like the unit or some equipment in the property is not working to
your satisfaction. As stated below, we make every effort to ensure your
comfort, yet as per the Vacation Rental Act, NO REFUNDS WILL BE
TRIP CANCELLATION/INTERRUPTION INSURANCE IS NOW AVAILABLE AND HIGHLY
Each unit is equipped with basic furnishings and housekeeping items,
including kitchen appliances, dishes, pots/pans, eating utensils and
glassware. Pillows, mattress pads and bedspreads are provided. Blankets
and linens are not provided, although blankets are an optional item. As
these units are individually owned, they are furnished and decorated to
reflect the owner's taste. Coffee makers and toasters are required in
each unit, but blenders are optional. No rebate will be offered for
faulty equipment - though every effort will be made to ensure that we
service the problem as quickly as possible. We will make every effort to
correct any problems at once. But due to workload of service personnel
or parts availability, we can make no guarantees. Please keep in mind
that service calls are charged to the home owners. Guests will be
charged for any unwarranted calls.
NO GRILLING is permitted on decks!
Damage Insurance is now included with all cottage reservations.
Any un-reported or malicious damage will be charged
to the leaseholder's credit card on file. Intentional damages are not limited to physical
destruction but also to trash left in cottage, dirty dishes and so forth.
Please notify the office of any cleaning problems within 1 hour of
arrival. If you are a late arrival, please contact the office before
10:00 am the next morning. If we are not notified, we will consider
everything was found to be clean and to your satisfaction. We are
offering a mid-week cleaning service. The cost will depend on the size
of your unit. If interested, please call the office to make
If, for any reason a tenant should find that they have inadvertently
locked the unit and can not regain entry, a $25.00 lock-out fee will be
Please CLICK HERE to view NON FAMILY group homes
Some owners will allow non-family groups to occupy the property.
However, a security deposit equal to $1000 and individual
responsibility statement's will be required. Persons making reservations
for non-family groups must inform the Cove Realty reservationist. A
failure to do so could result in your party not being allowed to take
possession of the unit - or in immediate eviction. If you have not
notified the reservationist before taking occupancy and, at a later
date, it is determined that the unit is occupied by other than a family
group - your group may be evicted. No monies will be refunded.
The number of beds for each unit is listed. Your group is restricted
to the limit that the unit is set to accommodate. Allowances will be
made for infants and toddlers. As units are on septic systems, care must
be taken to avoid over-taxing them.
RV'S, MOBILE HOMES, AND CAMPERS ARE NOT ALLOWED TO BE OCCUPIED AT
ANY OF THE UNITS AS PARKING MAY BE VERY LIMITED.
Please do not allow your dogs onto the couches, beds, chairs, or any other furniture in your pet friendly cottage. Pets must be cleaned up after, including properly
disposing of your dog's droppings from the yard. A tenant's security deposit may be charged for dog damages or extra clean-up due to the animal (ex. dog hair on blankets,
muddy paw prints on carpets, and so forth).
Dogs will be allowed in designated units only with a non-refundable
dog spray fee of at least $75.00 plus tax (some cottages have higher dog spray fees
which can be found on a cottage's individual link). Please be advised of local ordinances that
may prohibit your pet from being on the beaches during certain seasons.
Limit of 2 dogs maximum!
Due to storms that occur on the Outer Banks, Cove Realty cannot gguarantee the
environment, size or condition of the beach, parking areas and access to the beach,
both public and private. Please be aware that some of our properties are closer in
proximity to the ocean than others. Many of these properties do not have access
from the house to the beach and you must access the beach from another area. Please
take this into account when booking your vacation property because NO REFUNDS
will be given .
Partial Weeks And Off-Season Weeks
Most units that do not have a full week rental at any given time may
be rented on a partial week basis. Partial rentals may only be made 7
days prior to the time of occupancy and depends on availability.
Telephone, Messages, and Mail
Most units provide a phone for the convenience of the tenant in
making local calls, reverse, and credit card calls ONLY. All
other calling is blocked via a blocking service. Phone numbers for the
units will be provided on your receipts. We ask that you leave this
number at home with your family in case of emergency. You may pick up
messages and mail at the Cove Realty office during regular business
Only messages pertaining to extreme emergencies will be delivered to
units by our staff.
Emergency messages at night should be directed to:
DARE CENTRAL COMMUNICATIONS (252) 473-3444
If you call the above number, please state your unit number and the fact
that the unit is a Cove Realty house. This will help expedite assistance
to your location.